Empathy-driven Design for Cancer Centers

Designing cancer center infusion spaces is about catering to the complex emotional and physical needs of patients and their families. Empathy-driven design goes beyond meeting physical requirements; it delves into the realm of emotional support and psychological comfort. Incorporating empathy into the design process means considering the lived experiences of patients and their families, understanding their fears, hopes, and challenges.

Ultimately, embracing empathy in design is about fostering connections – between people and their environments, between caregivers and patients, and between individuals going through similar experiences. By infusing spaces with empathy, designers have the power to create environments that not only meet functional needs but also provide a sense of comfort, dignity, and humanity to those navigating the complexities of illness and healing.

Below are some practical ways to include empathy-driven design in your project:

Flow and Efficiency

Emphasizing intuitive navigation in wayfinding ensures a seamless experience from arrival to check-out. For staff, optimizing layout enables them to deliver the highest level of patient care possible. This involves improving visibility for effective patient monitoring, streamlining movement through clear pathways between work areas and patient spaces, and ensuring that staff spaces are appropriately sized and laid out to promote ergonomic efficiency and workflow.

Infection Control

Infection control is paramount, with strict adherence to USP 797 and USP 800 guidelines for compounding pharmacies. The design team should complete comprehensive infection control risk assessments and select materials that ensure cleanability and maintenance.

Accessibility and Safety

Through compliance with FGI standards, relevant codes (MBC, ADA guidelines, NFPA), and universal design principles, design should focus on making the space inclusive for all users. Technology integration must be carefully planned, from medical equipment planning and telemedicine capabilities, to shielding for brachytherapy.

Comfort and Functionality

Comfort and functionality of systems and utilities are achieved by installing the correct mechanical, electrical, and plumbing systems to ensure comfort and ease of use for both patients and staff. These systems are integrated seamlessly with existing building systems and central campus utilities.

Flexibility

Flexibility is a key consideration, ensuring that spaces are adaptable to accommodate the evolving needs of patients and the future of medicine. This comprehensive design approach ensures that the cancer center infusion spaces are not only functional and efficient but also provide a nurturing and healing environment for all.

‍